What should I do if the website or app fails to load?

This section contains no articles.

• What should I do if there are issues with games or bets?

  Refresh the page: Try refreshing the page or restarting the application. Check your network connection: Ensure your network connection is stable. Check platform announcements: Confirm if there is any system maintenance or technical issues. Provide the transaction UID: If the issue is related to a bet, please provide the relevant transaction UID to help customer service locate the problem. Contact customer support: If the above methods do not resolve the issue, coPopular

• How do I clear cache or update the application?

  Clear cache: Browser: Open browser settings, find the "Clear browsing data" option, and select "Cache" and "Cookies" to clear. Application (Android/iOS): Go to your device's "Settings" "App Management" or "Applications" Find the platform app, and select "Clear cache". Update the application: Android: Open the Google Play Store, search for the app name, and click "Update". iOS: Open the App Store, search for the app name, and click "Update".Popular

• What should I do if the website or app fails to load?

  Check your network connection: Ensure your device is connected to a stable network. Clear cache and Cookies: Try clearing the browser cache or the application's cache files. Update your browser or app: Make sure your browser or application is updated to the latest version. Switch devices or browsers: Try accessing the website using another device or a different browser. Check platform announcements: Sometimes the platform may be undergoing maintenance; you can chSome readers