Articles on: Account Funds and Deposit/Withdrawal Issues

Withdrawal Processing Time

Notice Regarding Withdrawal Submission and Processing Delays:


Dear User,

Once you submit a withdrawal request, our platform typically processes it within 5 minutes.

However, in the following situations, withdrawals may be delayed:

  1. During peak periods, high transaction volumes may result in slower processing times. Rest assured, we will complete your request as soon as possible, usually within 10 minutes.
  2. During bank maintenance, certain banks may temporarily suspend deposit and withdrawal services as part of routine system optimization. This maintenance typically lasts around 3 to 5 hours, after which all transactions will resume as normal.

Thank you for your understanding and patience. If you have any questions, please feel free to contact our live support team at any time.

Updated on: 24/06/2025

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