What should I do if there are issues with games or bets?

1. Refresh the page: Try refreshing the page or restarting the application.
2. Check your network connection: Ensure your network connection is stable.
3. Check platform announcements: Confirm if there is any system maintenance or technical issues.
4. Provide the transaction UID: If the issue is related to a bet, please provide the relevant transaction UID to help customer service locate the problem.
5. Contact customer support: If the above methods do not resolve the issue, contact the platform’s customer support promptly for assistance. 

Updated on: 30/08/2025