Articles on: Account-Related Issues

Verify Your Account

How to Complete Identity Verification

To ensure account security and comply with regulatory requirements, please follow the steps below to verify your identity:


  1. Log In to Your Account

Access your account using your login credentials.


  1. Go to "Account Settings"

Navigate to the “Account Settings” section in the main menu.


  1. Select "Identity Verification"

Locate and click on the “Identity Verification” or “Account Verification” option.


  1. Upload the Required Documents

Follow the on-screen instructions to upload your valid identification documents, such as:

  • National ID card
  • Passport
  • Driver’s license

Additional documents may be required depending on your region or account level.


  1. Submit and Wait for Review

After uploading, click “Submit”. Our team will review your information, and the verification process is typically completed within 24 hours.

ℹ️ You will be notified via email or in-platform message once the verification is approved or if further documents are needed.

Updated on: 20/06/2025

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